You built it. You nurtured it. You obsessed over every pixel, every headline, every product shot. And because of that, you might be too close to it. When you’re deeply invested in your own website or product, it’s incredibly easy to overlook conversion roadblocks, customer pain points, and missed opportunities hiding in plain sight. That’s where a Conversion Rate Optimization (CRO) Audit comes in, and why bringing in expert eyes can unlock revenue you didn’t even realize you were losing. A well-executed audit provides a roadmap for optimization grounded in behavioral data, UX principles, and real-world performance insights - not assumptions.
Every visitor who almost buys, but doesn’t. Every abandoned cart - digital ghosting. Every confusing checkout step that sends someone running to a competitor. These are not just missed sales — they're opportunity costs stacking up by the day. And if you’re spending money on ads, SEO, influencers, or partnerships to drive traffic to your store without a site fully optimized to convert, you’re essentially pouring water into a leaky bucket.
Code & Cart's CRO audits are designed to help you stop the leak(s). By identifying UX gaps, friction points, content misalignment, and broken funnels, you can ensure your marketing dollars are turning into real revenue, not just traffic.
You might wonder, “Can’t I just run an audit myself?” Sure, absolutely. But you’ll likely miss the biggest wins.
Here’s why you want an experienced agency like ours handling it instead: We bring unbiased, data-driven eyes that aren’t emotionally tied to the design or flow you created. When you're too close to the project, you often rationalize weak spots. We shine a light on the blind spots.
We’ve seen what works (and what flops) across clothing, jewelry, beauty, wellness, CPG, home goods, and more. That exposure allows us to cross-pollinate ideas from one industry to another, surfacing optimizations your competitors haven’t even considered. Startups, scaling brands, enterprise merchants — each stage has different CRO priorities, and we know how to optimize for all of them. A high-growth brand needs different tactics than a legacy retailer. We adapt to your stage, your team, and your tools.
We’re not recycling advice from 2016 blogs. We’re drawing from active client success stories happening right now. Our audits are informed by firsthand experience managing A/B tests, evaluating funnel performance, and driving measurable uplift across KPIs like AOV, CVR, and LTV.
And unlike other agencies that rely on templated checklists and surface-level advice, we handcraft audits with your brand, your customer, and your growth goals in mind.
When you’ve worked with brands from scrappy startups to global leaders, you realize it’s not about guessing anymore, it’s pattern recognition. We know the signs, the roadblocks, and the shortcuts to better conversions because we’ve lived it across industries. That’s the power of bringing in a team of seasoned experts. — Nikki, VP of Digital & eCommerce
A good CRO audit isn’t just about checking boxes. It’s about answering critical questions that impact how users move through your site. Why are users abandoning the cart? Where do shoppers get confused or frustrated? Are your product pages clearly communicating value? Is your mobile experience driving conversions or killing them? Are there quick wins that could boost revenue right now?
Our audit explores every corner of your customer journey. We conduct a complete UX and performance analysis across devices, followed by a detailed teardown of your conversion funnels. We evaluate your site using behavioral psychology and best-practice heuristics to uncover friction points that hurt sales. The checkout flow is closely examined to identify exactly where users drop off, and we wrap everything in a prioritized roadmap based on potential revenue impact.
But we don’t stop there. We also offer actionable implementation guidance, or direct development and design support - so that changes are executed quickly and effectively. Because insights alone won’t move the needle. Execution does.
Sometimes the biggest wins come from the smallest shifts, a reworded CTA, a streamlined checkout flow, a faster page load. We’ve helped brands 2x their mobile conversion rates with a single UX change. We’ve seen abandoned cart flows recapture tens of thousands in missed revenue. We’ve turned low-performing product pages into top sellers with updated imagery and benefit-focused copy.
But you’ll never find those wins if you’re too close to the problem. Ready to stop wondering what’s holding your conversions back?